How To Use Amazon: A Guide For Seniors And Beginners

Learning how to use Amazon can be frustrating, especially to use it correctly. But I’ve spent thousands of hours on it, so I know it inside and out!

It’s more than just a place to buy things. Knowing how to use it can save you both time and money. There are so many tips and tricks, and I’ll cover them all in this guide.

From getting set up with an account to finding the best deals, it’s all here. Use the handy Table of Contents below or just read the whole thing!

How To Sign Up For An Amazon Account

First, you’ll need an account of course. It’s really easy to sign up on Here’s how to do it.

To sign up for an account on, first go to the website and click on the “Sign In” button in the top right-hand corner.

Next, click on the “Create your Amazon account” link. This will take you to a page where you will need to enter your name, email address, and create a password.

Amazon create account sign-up page

Once you have done this, click on the “Create your Amazon account” button.

You will then be asked to provide additional information such as your phone number and billing address.

Once you have completed all of the required fields, click on the “Continue” button. You may then be asked to verify your account using a credit card or bank account.

Once you have completed this process, your Amazon account will be created!

How To Search For Items On Amazon

You can buy just about anything on Amazon. From items that will help you in your home to groceries and everything in between!

When you know what you’re looking for, it’s easy to find the item on Amazon. Just type the name of the item into the search bar and hit enter.

Amazon search bar

If you’re not sure what you’re looking for, or if you want to find the best deal on an item, there are a few other ways to search.

The first is to use Amazon’s filters, which allows you to narrow your results by price, customer rating, brand, and more.

You can also browse through Amazon’s categories to find what you’re looking for.

Finally, if you still can’t find what you’re looking for, try using a different search engine like Google or Bing. Just type “what you’re looking for + amazon” into the search bar and hit enter. With a little bit of effort, you’ll be able to find anything you need on Amazon.

How To Purchase Items On Amazon

Now that you’ve found what you’re looking for, how do you actually make a purchase?

You can purchase items on Amazon in a few different ways.

The first way is to add items to your shopping cart. To do this, simply find the item you’d like to purchase and click the “Add to Cart” button. Once you’ve added all the items you want to buy, you can proceed to checkout by clicking on the “Cart” button at the top of the page.

Amazon Add to cart and checkout

The second way to purchase items on Amazon is through Amazon’s “Subscribe and Save” program. With this program, you can get discounts on recurring orders of select items.

To sign up for the program, simply find an item that’s eligible for Subscribe and Save and click on the “Subscribe Now” button. You’ll be asked to enter the frequency with which you’d like to receive your order, and then you can complete your purchase as normal.

Finally, you can also purchase gift cards on Amazon. Gift cards can be used to make purchases on Amazon or elsewhere online. To buy a gift card, simply click on the “Gift Cards” link at the bottom of any Amazon page and choose the type of card you’d like to buy. Then, enter the amount you’d like to spend and add the card to your cart. You can then checkout as normal.

Purchasing items on Amazon is a simple process that just requires a few clicks of the mouse. Whether you’re buying a one-time item or signing up for a subscription, Amazon makes it easy to get what you need with just a few clicks.

How To Track Orders And Return Items

You can track your Amazon order in a few different ways. Once you’ve placed your order, you’ll receive a confirmation email with your order details. You can also find this information by going to Your Orders on If you’re a Prime member, you can also track your order by opening the Amazon app and tapping Track Package. To return an item you ordered from Amazon, go to Your Orders and select the item you want to return. Then, select Return or Replace Items and follow the instructions.

All About Amazon Prime

Most people are familiar with Amazon. What they may not know is that Amazon offers a membership program called Amazon Prime. For a yearly fee of $139, members receive free two-day shipping on eligible items, unlimited streaming of movies and TV shows (Prime Video, much like Netflix), and exclusive access to certain sales and deals. You then have the option of applying for the Amazon Prime Rewards Visa Card which gives you 5% back on all Amazon purchases!

Amazon Prime also offers member-only benefits such as access to Prime Pantry, which provides low-priced grocery items, and Prime Now, which offers two-hour delivery in select areas. In addition, Prime members can also take advantage of Amazon’s huge selection of ebooks and audiobooks through Kindle Unlimited.

With so many benefits, it’s no wonder that Amazon Prime has become one of the most popular membership programs around. If you’re not already a member, you can sign up for a free trial at

Does Amazon Offer A Senior Discount?

While Amazon technically doesn’t offer a senior discount, seniors with a valid EBT Card and those who have Medicaid are able to benefit. The offer gives you the opportunity for a $6.99 subscription to an Amazon Prime membership for up to four years maximum through Amazon Prime’s EBT sign-up option. You can see if you qualify here.

Get And Use The Amazon App

Amazon and Amazon Prime Video app on the AppStore

The Amazon app is a great way to keep up with your shopping on the go. It’s also very useful for checking prices and reviews while you’re out shopping in brick and mortar stores. Here’s a quick guide on how to install and use the Amazon app. First, head to the App Store or Google Play and search for “Amazon.” Once you’ve found the Amazon app, tap “Install” and then “Open.” You’ll need to sign in with your Amazon account in order to use the app. Once you’re signed in, you can browse products, check prices, read reviews, and even place orders. The Amazon app is a handy tool for anyone who likes to shop on With it, you can browse products, check prices, read reviews, and even place orders while you’re on the go. So next time you’re out and about, be sure to take advantage of the Amazon app’s many features.

Using Amazon Alexa In Your Home

Amazon Echo Dot Alexa device

Amazon Echo is a voice-activated speaker that is controlled using voice commands. The device connectsto the internet and can be used to play music, control smart devices, make calls, and much more. Amazon Echo is powered by Alexa, Amazon’s virtual assistant. To use the device, you simply say “Alexa” followed by a command. For example, you can say “Alexa, play music” or “Alexa, turn on the lights.” There are many different things you can say to Alexa, and the possibilities are constantly expanding. As a result, Amazon Echo has become one of the most popular smart devices on the market.

Contacting Amazon Customer Service

It can be tough to get hold of humans these days, an Amazon is no different unfortunately. But if you’re trying to talk to someone, there are ways! You just need to know a few tricks.

Amazon offers a few different ways to contact customer support. The quickest way to get in touch is by using the live chat feature on their website. You can also give them a call at 1-888-280-4331, or you can send them an email. If you need help with a specific issue, you can also look through their Help section on the website. This includes a variety of topics, and you may be able to find the answer to your question without contacting customer support at all. However, if you do need to reach out, Amazon’s customer support team is always happy to help. 🙂

And there you have it! It may seem like a lot to take in, but one thing at a time. As you go, it’ll make more sense when you actually experience it. If you have any questions while doing so, just come back to this handy guide. Also, don’t hesitate to ask your kids and grandkids as they understand this stuff way way more than we do!

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